Finally! The day has come. All the pent up excitement is about to be unleashed as you swoop in with your squad to setup for the evenings events.
Our staff has created a small post about what to expect on wedding day.
Up until now you've spent countless hours reading tips and hints on your online planner and emailing the venue all of your questions and concerns. Hopefully you filed them in a folder on your email server for future reference. As you can tell, even though we are just renting a building with a few tables, chairs and decorations, we still try to keep you updated as to what to expect. We want your event to run flawlessly and for you to look like the wedding boss that you are.
Arrival: 10:00am unless you opted for "Early Arrival"
Enter the pin code that we emailed to you earlier. It won't be activated until 10:00am sharp! The code will unlock the door. Make sure you filled out the Final Detail Questionnaire. A completed questionnaire generates the door code.
Count your tables and chairs, if you ordered extra tables, locate them and count them. This is the time to make sure your deliveries are correct. You're accepting the building as is where is so check it all out. If we don't hear from you within the first hour, we know all is well. We might check on you later or you might see security walking the grounds. Someone is always on call.
Unload: Remember don't prop the door open or the alarm will sound. The alarm reminds you to keep the door closed to control the humidity so your cake doesn't sweat, draping doesn't blow down and birds don't fly in. Yep..this has all happened. Move your cars after unloading. Do not block the road. Later, guests will call and complain they can't get through not to mention its against fire code.
Decorate: Inventory changes every week so what you've seen in the past may not be available on wedding day. You're welcome to use anything in the decor room but, it can't be taken outside or to other buildings. This has been stressed throughout the planning process. You also agreed to this on your contract. Security doesn't want to embarrass you by asking you to bring the decor back inside.
The table layout you see when you visit the venue is the "Fire Code" approved table layout. Your wedding planner or coordinator should be knowledgeable in local, state, or federal laws, rules, regulations or ordinances. She should also be knowledgeable about event insurance. PROTECT YOU AND YOUR GUESTS!
Get Ready: The dressing room is ready for you. If you decide you want more space and want the Salon, contact us through the after hours number provided to you on the Final Detail Questionnaire. (The questionnaire will be emailed to you 2 weeks before the event). We will email you an invoice and get you unlocked in a jiffy. Don't call the office. Chances are you're calling on a weekend and office hours are Monday through Thursday 9-6.
Party Time: Have fun! If things get out of hand, you can call the emergency number. If its a spill or cleanup, the brooms, mops and toilet plunger are in the storage room. All of these things are going to happen!! Lots of people equals lots of mess. Hire a coordinator or hostess to help keep the mess to a minimum and to ensure you get your cleaning/damage deposit back. Excessive cleanup fees will be charged by the cleaning company and deducted from the deposit. Take pictures with your phone to prove the space is clean like you found it.
Cleanup: Bag the trash inside and outside and bring to the dumpster. Have a couple of guys stack the chairs while you return decor to the closet. Do not leave the venue at the end of the night for someone else to finish up. You are still responsible for anything that happens to the venue if you're not there. Most brides hire a coordinator/hostess who can help with cleanup. Here are some additional tips.
Need something? Call us on the after hours number. This number is different than the office/reservation number. The number provided to you is a hotline or emergency number so your call doesn't compete with outsiders inquiring for pricing and availability etc. You'll find it on your Final Detail Questionnaire. Although we are just providing the space for your event, we are here if you have questions. Now go rock your wedding!